Your trusted partner in relocation
About Our Company
DeHaven's Transfer & Storage is a trusted moving and logistics company serving the needs of families and businesses throughout North Carolina. With over years of experience, we've honed our skills to provide efficient, reliable, and personalized moving solutions for every situation.
What Sets Us Apart
We understand that every move is different, which is why we offer a comprehensive range of services tailored to your unique needs.
- Personalized Approach: We take the time to understand your specific requirements and provide a customized plan to ensure a seamless move.
- Experienced Professionals: Our team of skilled movers are experts in all aspects of moving, ensuring the safe and secure handling of your belongings.
- Quality Equipment: We utilize modern equipment and materials to protect your belongings and ensure a stress-free move.
- Transparent Pricing: We provide clear and upfront pricing with no hidden fees or unexpected charges.
Residential Moving
- Local moving
- Long-distance moving
- Full-service moving and packing
- Unpacking and debris removal
- Furniture protection and handling
Commercial Moving
- Office moving and relocation
- Warehouse and equipment moving
- Corporate relocation services
- Secure storage solutions
Additional Services
- Packing materials and supplies
- Vehicle shipping and transport
- Custom crating and third-party services
- Logistics and warehousing solutions
Our Commitment
At DeHaven's Transfer & Storage, we are committed to providing our customers with:
- Professionalism: We are dedicated to exceeding expectations and ensuring a positive moving experience for every customer.
- Integrity: We uphold the highest ethical standards and maintain open communication throughout the process.
- Efficiency: We work diligently to ensure that your move is completed on time and within budget.
Our Promise
We take pride in providing exceptional customer service and delivering a moving experience that exceeds your expectations. With DeHaven's Transfer & Storage, you can rest assured that your move is in good hands.
Moving Experience with DeHaven and North American
Chaos and Disorganization
Reviews highlight the chaotic and disorganized experience with DeHaven and North American moving companies. Issues with packing, scheduling, and delivery were common complaints. Packers were alleged to have packed items haphazardly, and scheduling delivery was a nightmare with multiple reschedulings.
Damages and Insurance Issues
Several reviewers reported damages to their belongings, including a broken LCD TV panel and damaged hardwood floors. Insurance claims were also problematic, with one reviewer being told that the TV damage was due to internal failure despite clear evidence of external pressure. The insurance company's handling of claims was deemed unsatisfactory.
Poor Communication and Customer Service
Communication breakdowns were a significant issue, with reviewers reporting difficulties in getting answers to questions, resolving issues, and receiving payment confirmation. Customer service was oftentimes unhelpful, with some reviewers being passed around to different representatives without resolution.
A Rare Positive Experience
One reviewer, however, had a positive experience with the moving company, praising the crew's efficiency, courtesy, and attention to detail.
