Experience Convenient and Secure Self Storage in Greater Charlotte and Surrounding Areas
City Storage offers accessible and affordable self storage solutions across the greater Charlotte area and beyond. We provide peace of mind and convenience with online rental, bill payment, and a wide range of unit sizes to meet your unique storage needs.
A Diverse Portfolio of Solutions
Our facilities in Burlington, Danville, Gastonia, Holden, and Reidsville offer a diverse selection of storage solutions:
- Temperature-controlled storage units to protect sensitive belongings from temperature changes. Ideal for documents, electronics, furniture, and more.
- Outdoor storage spaces perfect for storing cars, boats, and RVs.
- Secure and convenient access with wide gates and readily available moving supplies like dollies and handcarts.
Enhanced Storage Experience
At City Storage, we prioritize your convenience. Our facilities feature:
- Online rental and bill payment for a seamless storage experience.
- Digital video surveillance for your peace of mind.
- Affordable storage supplies from boxes to bubble wrap available for purchase.
Providing Value to Our Community
We proudly serve the diverse communities of Leland, Pleasant Garden, Hightsville, and beyond. Our friendly staff is dedicated to providing exceptional customer service and ensuring your experience at City Storage is positive and hassle-free.
Why Choose City Storage?
- Convenient online rental and payment options
- Wide range of unit sizes to fit your needs
- Temperature-controlled options for sensitive belongings
- Secure access with digital video surveillance
- Customer-focused staff dedicated to exceptional service.
Get Started Today!
Find your nearest City Storage facility and reserve your unit online today. We look forward to welcoming you to the City Storage family and providing you with a reliable and convenient self storage solution.
Poor Customer Experience
Many customers have expressed frustration with City Storage, citing inconsistent and unprofessional service. One reviewer, Cosmic S., claimed that the storage facility would lock customers out of the facility and demand extra fees. Another reviewer, Karen T., had issues accessing her unit due to faulty doors and security codes, causing her to cancel a planned vacation.
Inadequate Facilities
Both Cosmic S. and Karen T. mentioned that there are no bathrooms on site, forcing customers to use nearby facilities. This is particularly concerning given the facility's stated intention to accommodate customers with disabilities, as Cosmic S. pointed out that the facility violates the Americans with Disabilities Act (ADA). Additionally, Karen T. noted that there is no 24-hour customer service, despite the facility's claims.
Positive Experience
On the other hand, Steve Y. had a positive experience with City Storage, praising the 24-hour drop-off facility and the staff's commitment to providing excellent service. He appreciated the facility's prompt calls to confirm receipt of his equipment, which he felt was a rare example of a business holding up its end of the deal.
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