Your Trust, Our Responsibility
A Family Tradition, A Commitment to Excellence
ProRelo Bekins Moving and Storage in Albuquerque, New Mexico, carries over 3 generations of expertise in relocating families, families, and businesses across town, state-to-state, and around the globe. We're a family-run business built on the principles of integrity, professionalism, and personalized client care.
Delivering Stress-Free Moves
Our team of experienced movers and dedicated staff will take the stress out of your move. We offer comprehensive moving services to meet every need, including:
- Local Moves: Within New Mexico, we offer reliable local moving services for both residential and commercial clients.
- Interstate & Cross-Country Moves: We seamlessly relocate you across state lines, ensuring your belongings arrive safely and efficiently.
- International & Overseas Moves: Our international moving expertise simplifies your relocation process, whether you're moving across borders or to a different country.
- Packing & Unpacking: Our professionals will carefully pack and label your belongings, and unpack them in your new home, leaving you with a stress-free transition.
Custom Solutions for Your Move
We understand that every move is different. That's why we offer customized moving plans to meet your unique needs and budget. We can provide extra packing and protection, prioritize specific items, and handle delicate or valuable possessions with the utmost care.
Recognized for Excellence
ProRelo Bekins Moving and Storage has received numerous awards and recognitions for our outstanding service and customer satisfaction. We hold an A rating with Angie's List and an A+ rating with the Better Business Bureau, demonstrating our commitment to ethical practices and client satisfaction.
Our Values
- Integrity: We adhere to the highest ethical standards and transparency in all our dealings.
- Professionalism: Our team is highly trained and experienced, ensuring the safe and efficient handling of your belongings.
- Client-Focused Care: We prioritize communication and personalized attention to ensure your needs are met and exceeded.
Contact ProRelo Bekins Moving and Storage today and experience the difference a family-run moving company with over 3 generations of expertise can make!
Deliveries and Customer Service
The majority of the reviews praise the excellent service provided by ProRelo's delivery team. Reviewers consistently mention the professionalism, friendliness, and care taken by the delivery professionals. Many reviewers specifically highlight the communication efforts, including advance notifications, detailed updates, and courtesy calls.
Delivery Efficiency
Reviews also emphasize the efficiency of the delivery process. Reviewers praise the speed and timeliness of the deliveries, with many stating that the delivery teams arrived ahead of schedule. Some reviewers even mention the convenience of having large furniture items delivered and set up, free of packaging materials.
Exceptional Service
A few reviews stand out for their exceptional praise. Reviewers use superlatives such as "amazing, " "fantastic, " and "stellar" to describe the service. One reviewer describes the delivery team as "friendly, professional, and caring, " while another praises the office team for their "amazing communication."
One Negative Review
However, one review stands out as a stark contrast to the others. Jhwygirl expresses extreme dissatisfaction with her experience, stating that her furniture was lost in the warehouse and she never received a call back or update on its whereabouts. She warns others not to use this company and gives it a 1-star rating.
