Your Place for Convenient Contact-Free Rentals
We believe self-storage should be convenient, secure, and affordable. At Otter Self Storage, we're focused on providing a seamless and stress-free experience for every customer.
What sets us apart?
- Contact-free rentals: Access your unit seamlessly with a personalized gate code, no office visits or appointments necessary.
- Competitive pricing: We offer transparent and affordable rates tailored to your needs.
- Modern facilities: Our storage facilities are clean, well-lit, and equipped with state-of-the-art security features.
- Customer-focused team: Our team of dedicated customer service specialists is committed to providing personalized, helpful support every step of the way.
Self Storage Solutions
- Traditional storage units in various sizes to fit your needs
- Temperature-controlled units for sensitive belongings
- Drive-up access for easy loading and unloading
- Packing and moving supplies available for rent
Specialized Storage Solutions
- RV, Boat, and Vehicle Storage: Secure and convenient storage for your recreational vehicles.
- Locker Rentals: Ideal for smaller items like documents, sporting equipment, or seasonal belongings.
Additional Services
- Military Discounts: Respectful storage options for active-duty military members and veterans.
- Student Storage: Affordable and convenient solutions for students storing belongings during breaks or moving between semesters.
- Business Storage: Secure and accessible storage for your office or business inventory.
Our Values
- Transparency: We believe in clear and honest communication with our customers.
- Integrity: We uphold the highest ethical standards in all our practices.
- Customer Focus: Your needs and satisfaction are our top priorities.
- Innovation: We are constantly looking for ways to improve our services and facilities.
Ready to find secure and convenient self storage?
Explore our convenient locations across the nation and find the perfect unit for your needs. Rent and reserve online today for an exceptional storage experience with Otter Self Storage!
Excellent Customer Service
Reviews praise the excellent customer service provided by employees like Mrs. Sylvia, Joshua, and Ben. They are described as polite, helpful, and respectful, going above and beyond to address customers' concerns.
Cleanliness and Maintenance
Some reviews compliment the cleanliness and maintenance of the facility, with one reviewer noting a complete makeover in recent months.
Positive Experiences
Several reviewers have had positive experiences with Otter Storage, citing helpful employees, clean facilities, and a sense of safety.
Negative Experiences
However, some reviewers have had negative experiences, including break-ins, stolen items, and damaged belongings. Others have complained about the lack of security, broken gates, and trash-littered facilities.
Issues with Management
Some reviewers have expressed frustration with the management, citing concerns about forced insurance coverage, lack of compensation for broken gates, and inadequate security measures.
Concerns about Safety
Some reviewers have raised concerns about safety, citing instances of theft, broken locks, and insecure gates.
