Our Story
At TWO MEN AND A TRUCK, we're more than just a moving company - we're a trusted partner for your most important life transitions. For over three decades, we've been dedicated to exceeding our customers' expectations by providing reliable, efficient, and personalized moving services. Our journey began as an entrepreneurial venture for two high school students, who started small and grew their business into the national franchise we are today.
Our Services
From local moves to long-distance relocations, we've got you covered. Our comprehensive range of services includes:
Local Moving: Our professionally trained and background-checked movers will ensure a seamless transition to your new home or office.
Packing Services: Whether you need help with a few items or an entire household, our expert packers will carefully prepare your belongings for a stress-free move.
Junk Removal: Get rid of unwanted items and declutter your space with our efficient junk removal services.
Storage Solutions: Store your belongings safely and securely in our customizable storage units, available for short-term and long-term use.
Long-Distance Moving: Trust our experienced professionals to safely transport your valuables across the country.
Packing Supplies: Stock up on high-quality moving boxes and supplies at our locations across the country.
Why Choose Us
At TWO MEN AND A TRUCK, we're committed to:
- Exceeding customer expectations through expert service and attention to detail
- Providing a wide range of services to cater to diverse needs
- Empowering our team members to deliver exceptional service and support
- Maintaining a culture of integrity, honesty, and transparency
- Investing in cutting-edge technology and equipment to ensure efficient operations
Our Mission: To move people forward by providing unparalleled moving services that exceed our customers' expectations.
Meet Our Team: Our executives, owners, and franchisees are passionate about moving people and are dedicated to delivering exceptional results.
Community Service: We're proud to support local charitable initiatives and community programs that promote education, entrepreneurship, and community development.
Industry Accolades: We've received numerous awards for our commitment to customer service, employee empowerment, and environmental sustainability.
Poor Customer Service and Damaged Belongings
Ellie Heckman and RgTripleC both experienced poor customer service and damage to their belongings when using Two Men and a Truck for their moves. Ellie Heckman's moving experience was particularly disastrous, with the third mover being slow and causing the move to take over 7 hours and damaging the stairwell and front step of her previous apartment. The company's customer service was reportedly unresponsive and unhelpful. RgTripleC paid $1200 for a move that only partially completed and was plagued by poor communication, broken furniture, and a lack of professionalism from the movers.
Exceptional Customer Service and Careful Movers
On the other hand, many customers had excellent experiences with Two Men and a Truck. Melanie Wright, Dave Smith, Walter Boehm, Lillian DeMellia, Tamara Wooten, Katelyn Dornbach, and Kenneth Ward all praised the professionalism and care of the movers. Some specific highlights include:
- Top-notch professionals who took great care with belongings (Melanie Wright)
- Movers who went above and beyond to take care of all needs (Dave Smith)
- Professional, skilled, and pleasant movers who exceeded expectations (Walter Boehm)
- Fast, careful, and pleasant movers who worked well with office staff (Lillian DeMellia)
- Movers who worked hard and took the time to ensure everything was exactly as the customer wanted (Tamara Wooten)
- Excellent, diligent, and professional movers who arrived on time and took great care of belongings (Katelyn Dornbach)
- Heavy-lifting specialists who packed the truck efficiently and were easy to work with (Kenneth Ward)
Damage and Customer Service Issues
The majority of reviewers had no issues with Two Men and a Truck. However, it is worth noting that some customers experienced damage to their belongings or poor customer service. The company's response to these issues varied, with some customers receiving unhelpful or unresponsive treatment.
