Business Details
43 Years
experience
Award-Winning Relocation Experts in Texas
Ward North American has been a trusted leader in relocation services since 1983, serving residential, commercial, and corporate clients across Texas and globally. As a long-standing agent of North American Van Lines, we leverage over four decades of expertise to deliver seamless moving solutions tailored to individual needs. Our commitment to excellence is underscored by our state-of-the-art training facility, Ward University, where employees receive extensive instruction in customer service, safety, and operational efficiency. Recognized as a multi-time Agent of the Year, our team adheres to rigorous vetting and training standards, ensuring every move is executed with professionalism and care.We specialize in residential relocations, commercial moves, international relocations, military moves, and climate-controlled storage, backed by advanced logistics and 24-hour security. Our dedication to community extends through partnerships with organizations like Habitat for Humanity and Move for Hunger, reflecting our belief that moving should empower, not burden. With a focus on transparency, innovation, and client satisfaction, we redefine industry standards through every transition we manage.
Services
Residential Moving
Commercial Relocation
International Movers
Military Moving
Storage Solutions
Piano Shipping
Vehicle Transport
Office Moving
Fragile Packing
Corporate Relocation
Details
- Year established: 1983
Highlights and features
- We offer 40+ years of expertise in local, national, and international relocations.
- Our proprietary training at Ward University ensures industry-leading service standards.
- 24-hour secure storage facilities with electronic tracking systems.
- Award-winning customer service recognized by national van line associations.
- Dedicated move managers provide personalized support for complex relocations.
Associations and certifications
- North American Van Lines
What people say
Excellent service
Professional and respectful
On time
Careful with belongings
Stress-free move
Services
Residential Moving
Ward North American specializes in full-service residential moves, offering packing, transportation, and storage solutions tailored to individual needs. Our teams use professional-grade materials and techniques to ensure safe transit for all household goods. With climate-controlled storage options and 24-hour secure facilities, we provide peace of mind throughout the relocation process. Our dedicated move managers coordinate every detail, from initial planning to final delivery, making transitions smooth for families and individuals.
Commercial Relocation
Our commercial moving services handle business relocations of all scales, from small offices to large corporations. Specialized offerings include furniture installation, IT equipment transport, and hospital/restaurant equipment moves. The team coordinates logistics during business hours to minimize operational disruption. With experience in moving sensitive equipment and maintaining compliance with industry standards, we ensure commercial transitions maintain productivity and protect valuable assets.
International Moving
As part of North American Van Lines' international network, we facilitate seamless global relocations with door-to-door service and customs clearance assistance. The company handles complex logistics including specialty packing for fragile items and coordinated transport solutions across continents. Experienced move managers oversee transitions between the U.S. and over 180 countries, maintaining tracking systems and providing timeline guarantees for international shipments while managing all regulatory documentation.
Military Moving
Official government-approved moving services tailored to military families' unique needs, including expedited scheduling and priority handling. The company provides specialized packing for military equipment and streamlined processes for permanent change of station (PCS) orders. Full-service support includes storage solutions and dedicated coordinators familiar with military relocation regulations, ensuring compliance with federal requirements while minimizing stress for service members and their families.
Storage Solutions
Climate-controlled storage options available in six Texas locations with 260,000 square feet of secure space. Facilities feature 24-hour surveillance, fire protection, and electronic tracking systems for inventory management. Services include short-term transitional storage, long-term warehousing, and specialized options for fine art and antiques. The company maintains chain-of-custody records while allowing flexible access for clients needing storage during residential or commercial transitions.
People
Stacy
Move Manager
Stacy coordinated a seamless relocation, maintaining proactive communication throughout the process. Her expertise ensured careful handling of household goods with minimal stress for the clients.
Johanna Naputi
Sales Consultant
Johanna provided exceptional customer service during a cross-country move, offering clear communication and timely solutions to address logistical challenges.
Kirk
Driver
Driver Kirk demonstrated professionalism with regular schedule updates and careful handling of items during transit, earning high praise from multiple clients.
Tami Conaway
Office Manager
Tami provided expert coordination support, maintaining clear communication channels and addressing client concerns efficiently throughout the moving process.
Phil
Driver
Driver Phil managed local crews effectively, ensuring timely delivery and proper reassembly of belongings while maintaining excellent customer service standards.
Questions
What types of moves does Ward North American handle?
We handle residential, commercial, corporate, military, and international moves with customized solutions for each client's specific needs.
Do you offer packing and unpacking services?
Yes, we provide full-service packing with custom crating options and professional unpacking assistance at your destination.
How can I track my shipment during an international move?
Our electronic tracking system provides real-time updates on your shipment's location and estimated delivery timeline throughout the international relocation process.
What storage options are available?
We offer secure, climate-controlled storage in six Texas locations with electronic inventory tracking and flexible short or long-term options.
Are there financing options available for moving services?
Yes, we partner with Enhancify to offer 0% APR promotional financing with flexible payment terms for your relocation needs.
How does the military moving process work?
As a government-approved provider, we coordinate directly with military personnel to handle PCS moves with expedited scheduling and specialized packing solutions.
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