Store with confidence, store with Infinite Self Storage!
At Infinite Self Storage, we understand that life can be unpredictable, and sometimes you need a safe and secure place to store your possessions. That's why we're here to provide you with top-notch storage solutions, exceptional customer service, and unparalleled security features to ensure your peace of mind.
Our Services
We offer a wide range of storage units in Indianapolis, IN, catering to various needs and preferences. From small units for temporary storage to larger spaces for storing furniture and more, we have got you covered. Our storage units are equipped with premier security cylinder locks, and you alone possess the key. Our surveillance cameras oversee all activity within the premises, and our gated entrance with coded access guarantees entry only to authorized individuals.
We understand that life doesn't adhere to a 9-to-5 schedule, which is why we've upgraded our entire self-storage portfolio with 24/7 access for your convenience. You can rent your storage space anytime, any day, using our 24-hour rental kiosks located at the front gates.
Packing and Moving Supplies
We know that packing and moving can be a daunting task, which is why we supply the packing materials you need. Whether it's boxes in different sizes, bubble wrap for fragile items, or furniture covers, we have you covered. Our storage units in Indianapolis are equipped with everything you need for packing, making your moving experience as smooth as possible.
Flexible Storage Options
We understand that everyone's needs are different, which is why we offer flexible storage options to cater to your unique requirements. You can store your property for as long as you need, with no yearly or quarterly commitments. If you need more or less space, you can switch storage units at your convenience, with no advanced notice needed and no transfer fees.
Why Choose Us?
At Infinite Self Storage, we pride ourselves on our commitment to providing clean storage units with top-notch security and exceptional customer service. We don't require any deposit on your storage unit, and we offer flexible month-to-month rentals, ensuring you have the space you need without any long-term commitments.
Positives and Negatives
Unit Pricing and Customer Service
Many reviewers praised the cleanliness, security, and helpful staff of Infinite Self Storage. Some reviewers mentioned that the pricing was good, but a few mentioned that it increased over time. Overall, the quality of customer service was a major strength, with many reviewers praising the manager, Lori, for being helpful, knowledgeable, and professional.
Security and Safety Issues
However, some reviewers had serious issues with security and safety. A few reported that their units were burglarized, and others mentioned that the facility was not well-maintained. One reviewer even claimed that the elevator access code worked on any building, making the facility insecure.
Availability and Response to Issues
Some reviewers reported that it was difficult to get in touch with staff, with claims of unanswered phone calls and unreturned messages. A few reviewers were left feeling frustrated and unheard when they tried to report issues or ask questions.
Management and Staff
Some reviewers praised Lori, the property manager, for being helpful and knowledgeable. However, others reported negative interactions with other staff members, including one reviewer who claimed that the manager seemed more interested in watching TV than helping customers.
