Support Local Small Business - Avoid Continual Rate Increases
Passionate about Affordable & Convenient Storage Solutions
U-Stor (Rockford) proudly stands as a locally owned and operated self-storage facility dedicated to empowering individuals and businesses in Rockford with convenient and affordable storage solutions. Our modern, well-maintained facility offers a secure and accessible space where you can confidently store your belongings, personal items, or business equipment.
Dedicated to Your Needs
At U-Stor, we understand the varying storage needs of our customers. Whether you need to declutter your home, expand your business inventory, or temporarily store seasonal items, we offer a diverse range of unit sizes to accommodate your unique requirements. Access to our facility is available daily from 6am to 9pm, ensuring convenient access to your stored items.
State-of-the-Art Security & Safety
We prioritizes your peace of mind by equipping our facility with advanced security measures. Our premises are protected by a comprehensive 24/7 video surveillance system, ensuring constant monitoring. A computerized gate access system allows you to enter and exit the premises easily and securely. The entire facility is also well-lit and fully fenced in, creating a secure and reliable environment for your valuables.
Commitment to Customer Service
Our dedicated team is committed to providing exceptional customer service. We strive to answer your questions promptly, offer personalized guidance, and address any concerns you may have. Our friendly staff is always ready to help you find the right storage solution and ensure a seamless experience at U-Stor (Rockford).
Additional Services
We offer additional options to enhance your self-storage experience:
- Tenant Protection Plan: Protect your belongings from unforeseen events with our optional insurance coverage.
- Moving & Packing Supplies: Get all the packing materials you need to ensure your belongings are protected during storage.
Get a Personalized Quote Today
Contact us today to request a customized quote and discover the affordable self-storage solutions available at U-Stor (Rockford). Our friendly staff will be happy to guide you through the process and find the perfect solution for your needs.
Storage Unit Conditions and Pests
Several reviewers have reported issues with pests and cleanliness in the storage units. Msnita Carter mentioned that the units are infested with mice, rats, possums, and bed bugs, and that they lost everything in their unit. Similarly, Susan Barker warned that there are mice in the units, advising to pack in bins instead of boxes or bags.
Customer Service and Business Practices
Some reviewers have had negative experiences with the customer service and business practices of the company. Msnita Carter accused the company of forging their name on insurance forms, and Kelly Sumwalt had to get an attorney to try to cancel their storage unit. Jerm Derm felt scammed when they didn't get a refund for unused prepaid rent, and Handy Mandy was disappointed when no one returned their call. Pa' Mi Diaz was unhappy about the price increase and restricted access hours.
Positive Experiences
On the other hand, many reviewers have had positive experiences with the company. James Wright, Stephanie Owens, Amanda Kemp, Jason Buchstaber, Debbie Malley, and Alissa Kurowski all praised the customer service, cleanliness, and affordability of the storage units. They appreciated the helpful staff, reasonable rates, and safe and secure facilities.
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