Business Details
Secure Self Storage Solutions in Platteville, WI
Big M Self Storage has been serving Platteville, WI with premium self-storage solutions since our establishment. Our state-of-the-art facility combines advanced security features including digital video surveillance and onsite protection with exceptional customer service, ensuring your belongings remain safe and accessible 24/7. We offer a comprehensive range of storage options from climate-controlled units to large vehicle parking spaces, all managed through user-friendly online booking and payment systems. Our locally owned operation prioritizes personalized service, providing clean, ready-to-rent units with flexible lease terms. We implement industry-leading security protocols including SSL-encrypted transactions and physical safeguards to protect both your property and personal information. With over 30 years of combined experience in storage management, our team delivers expert guidance on optimal storage practices, including humidity control and item protection strategies.Our commitment to transparency manifests through clear pricing structures, no hidden fees, and comprehensive tenant protection plans that cover against common risks. We maintain strict operational standards through regular facility maintenance and staff training programs, ensuring consistent service quality across all our offerings. Our facility design incorporates customer convenience features like drive-up access and pallet availability for improved air circulation, reflecting our deep understanding of storage needs in Wisconsin's climate. We demonstrate accountability through our responsive claims process and proactive communication with tenants regarding security protocols and storage best practices.
Services
Climate-Controlled Storage
Drive-Up Access Units
Vehicle Parking
Online Bill Pay
Tenant Protection Plans
24-Hour Access
Digital Surveillance
Flexible Lease Terms
Pallet Availability
Storage Tips Resources
Highlights and features
- We offer 24-hour access to storage units with digital surveillance monitoring
- Our online system enables seamless booking and payment management
- Climate-controlled units maintain optimal temperature and humidity levels
- Locally owned operation with personalized customer service approach
- We provide comprehensive tenant protection plans against common risks
Services
Climate-Controlled Storage
Our climate-controlled units maintain stable temperature and humidity levels year-round, protecting sensitive items from Wisconsin's extreme weather conditions. Ideal for furniture, electronics, and valuable possessions requiring environmental protection. Units feature insulated walls and HVAC systems to prevent moisture damage and temperature fluctuations.
Vehicle Parking
Secure outdoor parking spaces accommodate vehicles up to 30 feet long with drive-up access. Fenced perimeter and surveillance monitoring protect boats, RVs, and trailers. Available in multiple sizes with flexible lease terms for seasonal or long-term storage needs.
Tenant Protection Plans
Optional protection plans cover stored items against fire, water damage, theft, and natural disasters. Coverage options from $2,000 to $15,000 with straightforward claims process. Excludes flood damage but includes vermin protection up to $500.
24-Hour Access
Authorized tenants access their units anytime with secure keypad entry system. Surveillance cameras monitor facility during all hours. Ideal for businesses requiring after-hours inventory access or individuals needing flexible storage schedules.
Online Management
User-friendly platform enables unit booking, payment processing, and account management from any device. Features include lease renewal options, payment history tracking, and digital notifications about account status and facility updates.
Questions
What storage unit sizes do you offer?
We provide units from 5x5 to 20x25 with both climate-controlled and standard options. Specialized spaces accommodate vehicles up to 30 feet long.
Is my stored property insured?
We recommend purchasing our tenant protection plans covering fire, theft, and weather damage. Basic insurance starts at $12/month for $2,000 coverage.
How do I access my unit after hours?
Our facility offers 24/7 access with secure keypad entry. Surveillance cameras monitor the premises at all times for security.
Can I store vehicles on the premises?
Yes, we have outdoor parking spaces for boats, RVs, and trailers with drive-up access. Sizes available for vehicles up to 30 feet long.
What payment methods do you accept?
We accept online payments through our secure portal. Payment plans available for monthly, quarterly, and annual lease terms.
How do I file a damage claim?
Contact facility management immediately, document damage with photos, and call 833-682-8879 to speak with a claims specialist about your tenant protection coverage.