Where Care is Shared, and Memories Are Made
A Veteran-Owned Self Storage Facility in Lorton, Virginia
Telegraph Storage stands out in Lorton, Virginia as a family-run business founded by two dedicated entrepreneurs with deep respect for our community. We understand the importance of secure and accessible self storage, and we're committed to providing exceptional customer service alongside modern amenities.
Our Beginnings
Our story begins with two veterans - Bob Jones and Dennis Mastie Sr. With backgrounds in law enforcement, military service, and real estate, they shared a vision of building a self storage facility that prioritizes both convenience and security. In 2002, Telegraph Storage was born, offering a safe and accessible solution for residents of Lorton and the surrounding areas.
Commitment to Customer Service
At Telegraph Storage, we believe in empowering our experienced managers to make swift and informed decisions, eliminating the unnecessary delays often encountered in traditional self storage facilities. We pride ourselves on maintaining meticulously maintained properties, with a focus on pristine units, landscaped grounds, and meticulous attention to detail.
Wide Range of Services
We offer a diverse selection of storage solutions to cater to every need:
- Climate Controlled & Traditional Storage Units: Choose the ideal unit size for your belongings, from small units perfect for documents to large units suitable for furniture and household goods.
- Secure Outdoor Parking: Keep your boat, RV, or vehicle safe and secure in our designated parking area.
- Online Renting & Payments: Rent your unit and manage your payments effortlessly with our secure online platform.
- Packing Supplies & Delivery Services: Get everything you need to protect and organize your belongings with our packing supplies, or choose our convenient delivery service for added peace of mind.
Join the Telegraph Storage Family
Whether you need a temporary space for a short project or a long-term storage solution for your belongings, Telegraph Storage offers a secure and accessible haven for your needs. Contact us today and discover the difference our dedicated team and exceptional amenities can make for your self storage experience.
Facility and Services
Most reviewers praised the cleanliness, maintenance, and climate control of the storage facilities. Many mentioned the excellent customer service, with some highlighting specific employees like Chris, Stephen, and Sandy as being exceptionally helpful and courteous. The facilities were also described as secure, with numerous video cameras and a stress-free environment.
Value and Pricing
Several reviewers appreciated the competitive pricing and lack of hidden fees. Some highlighted the convenience of the billing and clearing processes, while others praised the flexibility and accommodation provided by the staff.
Difficulty and Communication
Karen Woods' review stood out as a negative experience, citing unexpected rate increases, unexplained administration fees, and poor communication. However, most reviewers reported smooth and stress-free interactions with the staff, with some even mentioning that the staff went above and beyond to meet their needs.
Be the first to review Telegraph Self Storage.
Write a Review
