At Lighthouse Moving, we pride ourselves on being a family-owned and operated business with over 14 years of experience moving Minnesotans safely and efficiently. Our team of highly trained and qualified workers have been with us for 4 to 12 years, ensuring that you receive the highest level of service and expertise. When you call us, we take the time to have an in-depth conversation with you about all the parameters of your move, ensuring that we understand your unique needs and requirements.
Our Story
Our journey began many years ago, when our founder started hauling junk in a rusty, red and cream colored, 1990 F250 Pick-Up. With a truck piled high with junk, he would drive down Summit Avenue with a proud expression on his face. Fast forward to today, and we are proud to say that we have been relocating residents safely and efficiently since 2004. We have been rated highly by both the Better Business Bureau and Angie's List, a testament to our commitment to exceptional service.
Our Services
At Lighthouse Moving, we offer a range of services designed to make your move as smooth and stress-free as possible. Our services include:
- Residential Moving: We relocate residents safely and efficiently, providing free estimates and discounts on boxes and other moving supplies.
- Apartment Moving: We understand that moving from one apartment to another can be challenging, which is why we provide expert moving services to make your transition as seamless as possible.
- Complete Packing Services: Leaving the packing to us means you can focus on other aspects of your move. Our experienced team will safely pack your belongings and ensure everything is properly labeled.
- Long Distance Moves: We load your belongings into a smaller 26-foot moving truck, rather than a huge semi-truck, ensuring that your belongings are transported directly to your new destination.
What Sets Us Apart
Our commitment to customer service, quality workmanship, and professionalism sets us apart from other moving companies. Our experienced team is dedicated to making your move as easy and stress-free as possible. We understand that every move is unique, which is why we take the time to understand your specific needs and requirements.
What Our Customers Say
At Lighthouse Moving, we pride ourselves on providing exceptional service and exceeding customer expectations. Here's what some of our satisfied customers have to say:
"I just finished my second move with Lighthouse. They are without a doubt the simplest, fastest, cheapest, and kindest moving company I have ever worked with. They took better care of my stuff than I do." - Ryan Mulcahy
"I had Lighthouse Moving do another move for me today. I'm so impressed by how polite and efficient these men are. I just sat back and relaxed while they did the heavy lifting." - Chrissy Bennett
"Highly recommend Lighthouse moving! They did a great job and handled everything with care. John Hathaway was very honest and trustworthy. Pricing is the best out of all moving companies in St. Paul." - Molly Armstrong
Quality of Service
The reviews highlight a mix of exceptional and disappointing experiences with Lighthouse Moving. Chrissy Peterson-Bennett and Rachael Berkoff both had 5-star experiences, while Trey Privat's review was also 5-star despite initial hesitation.
Chrissy praises the company's speed, care, and kindness of the movers, stating they will be her first choice for future moves. Rachael, on the other hand, had a negative experience, citing the owner's rudeness, changing arrival times, and lack of communication.
Trey's review stands out as a positive exception. Despite previously using well-known moving companies with poor results, Lighthouse Moving exceeded his expectations. He commends their attention to detail, professionalism, and the fact that his belongings arrived in perfect condition.
Communication
Communication issues were a significant problem for Rachael. She claims the owner, John, was dismissive, changed his arrival times, and avoided her calls and texts. She even had to ask her mother to intervene to get him to answer the phone.
Trust and Integrity
Trust was a major concern for Rachael, who felt unsure about the company's reliability. In contrast, Chrissy and Trey express trust in the movers, calling them "kind" and "professional."
Value for Money
Trey was pleased with the value he received, stating that his experience was "money well spent." Chrissy also recommends Lighthouse Moving without hesitation.
Health and Safety
Rachael expresses concern about the movers' lack of respect for health and safety guidelines, citing that the owner and one other mover entered her apartment without wearing masks.
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