Protecting Your Valuables, One Storage Unit at a Time
At Sussen Self Storage, we are committed to providing top-notch storage solutions to our clients in Cleveland, OH. Our state-of-the-art facility is uniquely designed to provide a secure, clean, and dry environment for storing your valuable belongings. With over 120,000 square feet of storage space, we offer a wide range of unit sizes to accommodate your specific needs, from small to large and short to long-term storage.
Our Story
Our founder, Michael Sussen, has revolutionized the storage industry with his innovative approach to storage. Our facility is designed to provide a secure and temperature-controlled environment, unlike traditional outdoor storage facilities. We take pride in our commitment to cleanliness, security, and customer satisfaction. Our dedicated team is always willing to go the extra mile to ensure a positive experience for our clients.
Our Services
We offer a wide range of services to cater to your storage needs, including:
- Storage units ranging from small to large and short to long-term
- SUPPLIES & TIPS: U-HAUL Truck and Trailer Rentals, Boxes and Moving Supplies
- Palletized Storage and Fork Lift Services
- Car, ATV, Motorcycle, Boat, Commercial, and Residential Storage
- Friendly Customer Service and Loading Dock Access
- Pick-up and Drop-off services on-site
- Variety of Capacities to suit your specific needs
What Sets Us Apart
Our commitment to cleanliness, security, and customer satisfaction sets us apart from other storage facilities. We have a 24-hour monitoring system with armed guard response, ensuring the safety and security of your belongings. Our facility is clean, dry, and secure, with advanced security features and LED lighting.
Why Choose Us
At Sussen Self Storage, we are dedicated to providing exceptional customer service and ensuring a positive experience for our clients. Our clients rave about our friendly and accommodating staff, clean and secure facilities, and competitive pricing. We treat our clients with the same respect and care that we would want for ourselves.
Exceptional Customer Service
The reviewers rave about the exceptional customer service provided by the staff at Sussen Self Storage. From the moment they walk in, they are treated with hospitality and professionalism. Rick, Eric, Marty, and other staff members go above and beyond to assist with parking, loading, and unloading items, and ensuring that each customer has a smooth and stress-free experience. The staff is knowledgeable, friendly, and attentive, making the process of renting a storage unit or storing a car easy and seamless.
Facility and Security
The facility is clean, organized, and well-maintained, with a strong security system in place to ensure the safety of customers' belongings. The indoor storage facility provides a safe and climate-controlled environment for storing items year-round. The staff is also vigilant and alert, keeping a close eye on the premises to prevent any potential issues.
Parking and Accessibility
While some customers have expressed concerns about parking inside, the majority have had no issues with accessing their storage units or cars. The facility caters to customers' needs by providing convenient parking options, both inside and outside the building.
Affordability and Convenience
Sussen Self Storage offers affordable storage options, making it an attractive choice for customers seeking a reliable and convenient storage solution. The facility is easy to navigate, with quick and easy paperwork, and the staff is always available to assist with any questions or concerns.
Minor Issues
While the majority of customers have had a positive experience, some have reported minor issues with parking inside the back entrance. However, these issues have been isolated and have not deterred customers from recommending the facility to others.
