Where convenience meets affordability
At Northwest RV & Self Storage, we understand the importance of having a reliable and secure place to store your RV, car, boat, or household belongings. That's why we've designed our facility to cater to the needs of individuals and families in the northwest Tucson area.
Our Story
Our facility is conveniently located just off I-10 and W Ina Road intersection, making it easily accessible from various parts of the city. We offer a wide range of storage units, from small 5'x5' spaces to large 20'x37' units, to accommodate your specific needs. Whether you're a student at the University of Arizona or a military personnel at Davis-Monthan Air Force Base, we've got you covered.
Our Services
We provide a range of services designed to make your storage experience hassle-free. Our state-of-the-art facility features:
- Drive-up access to self storage units
- 24/7 security cameras
- Fenced and gated property for added security
- Online bill pay for your convenience
- Packing supplies for sale
- Extended access hours from 7 a.m. to 7 p.m. every day
Why Choose Us
At Northwest RV & Self Storage, we pride ourselves on our commitment to excellent customer service. Our team of experts is dedicated to providing a stress-free experience, ensuring that your belongings are safe and secure while storing at our facility. We understand the importance of having a convenient storage solution and strive to exceed your expectations.
Facility Amenities
Our facility is designed to meet the needs of our customers, offering a range of amenities that make storage a breeze. Our amenities include:
- Drive-up access to self storage units
- RV, car, and boat parking
- Online bill pay
- Packing supplies for sale
- Fenced and gated property
- Security cameras
What Our Customers Say
Don't just take our word for it. Our satisfied customers rave about our services, praising our excellent customer service, clean and secure facility, and convenient location. Take a moment to read their reviews and experience the difference for yourself.
Get Started Today
If you're looking for a reliable and secure storage solution in northwest Tucson, look no further than Northwest RV & Self Storage. Contact us today to learn more about our services and pricing, and let us help you find the perfect storage unit for your needs.
Issues with Customer Service and Storage Units
Some customers have had negative experiences with Northwest Storage and RV. Elias El Trevino and Brent Fritzler both gave low ratings and described instances of poor customer service. Elias mentioned that his sister's storage unit was infested with mice and that the staff did not warn them or offer any assistance. Brent expressed frustration with the lack of transparency regarding pricing and the process for getting a refund.
Positive Experiences with Customer Service and Storage Units
Many customers, however, had positive experiences with the staff and facilities. James Russell, Denise, Don Cole, Raul Ramos, John Bash, Stephanie B., Brandon Dodd, Dustin Rogers, Ana Aguilera, and Constance Van Slyke all gave high ratings. They praised the helpfulness, professionalism, and friendliness of staff members like Ylaena, Jasmine, Elena, and Nick. The facilities were described as clean, organized, and secure.
Additional Concerns
One customer, Scott Cassell, had a negative experience with water damage in his storage unit. He felt that the staff did not take adequate responsibility for the issue and instead referred him to his insurance company.
