Delivering Peace Of Mind Since 1988
At Blue Whale Moving Company, we understand that moving can be a stressful and overwhelming experience. That's why we're committed to providing our customers with a seamless and hassle-free moving experience. Our team of expert movers has been helping families and businesses in Austin, Texas, and surrounding areas for over 30 years.
Our Story
We're a local, family-owned moving company born and bred in Austin, Texas. We pride ourselves on providing clear and no-nonsense price quotes for the moving services you require. As a full-service moving company, we handle everything from packing to transport to storage and more. Our commitment to customer service and Texas hospitality is evident throughout every step of the moving process. We handle all types of moves for your convenience: long distance, office, home and apartment, local, and more.
Our Services
We offer a comprehensive range of moving services designed to cater to your unique needs. From packing and loading to transporting and storing, we've got you covered. Our services include:
- Long Distance Moving: We'll help you move locally within Austin or long distance within the lower 48 states.
- Residential Moving: Our expert residential moving team ensures a smooth transition to your new home.
- Apartment Moving: We offer efficient apartment moving services that cater to your needs.
- Commercial Moving: We'll help you move your office or business with minimal disruption to your operations.
- Packing Services: Our professional packing services ensure your belongings are safely packed and transported.
- Local Moving: We'll help you move heavy furniture items within your home or deliver large furniture items to you.
- Junk Removal: We'll help you get rid of unwanted items, making your move even easier.
- Storage Services: Our secure storage facilities will keep your belongings safe until you're ready for them.
What Our Clients Say
Our customers rave about our moving services, citing our professionalism, attention to detail, and commitment to customer service. We're proud to have earned an A+ rating from the Better Business Bureau and have won The Austin Chronicle's Best of Austin Award multiple times.
Our Awards
- The Austin Chronicle's Best of Austin Award (2015, 2007, 2005, 1993, and 1992)
- A+ rating from the Better Business Bureau
Our Commitment
At Blue Whale Moving Company, we're dedicated to providing our customers with a stress-free moving experience. We understand that moving can be overwhelming, which is why we're committed to delivering peace of mind throughout every step of the moving process.
Poor Experience with Damages and Unresponsive Customer Service
Some reviewers had a terrible experience with Blue Whale Movers, citing damages to their belongings, unresponsive customer service, and unfulfilled promises of reimbursement. Matt VanCourt's dresser was broken, and despite numerous attempts to contact the company, he received no response. Nydia Castellanos' piece was also broken, and the owner refused to reimburse her for the damages. Kathryn Rich's experience was especially horrific, with the company causing extensive damage to her belongings, including a $7,000 sofa, and refusing to take responsibility.
Positive Experiences with Professional Movers
On the other hand, many reviewers had a positive experience with Blue Whale Movers, praising the professionalism of the movers, the efficiency of the move, and the care taken with their belongings. Stephen De Man, Tracy Martin, Mindy Rodriguez, Duana Gill, Sam Mayers, and others all had smooth and stress-free moves. They appreciated the friendly and courteous service, the attention to detail, and the overall quality of the move.
Damages and Inconsistent Service
Some reviewers experienced damages to their belongings, inconsistent service, and unresponsive customer service. Jeff B. and Kim C. reported damages to their belongings and difficulties in getting reimbursed. Mark S. had several items broken, and despite filing a claim, he received no response.
Exceptional Service and Recommendation
Many reviewers praised the exceptional service they received from Blue Whale Movers and would highly recommend the company. Armando Vera Carvajal, Laura Furman, Versa Burnett, Nick W., and others all had positive experiences and would use the company again.