Rent Today, Store Today, Access Anytime
Kent County Self Storage is your reliable storage solution in Grand Rapids, MI. Our commitment is to provide top-notch storage units while making the rental process as convenient as possible for our customers. With our brand new gated facility, security cameras all around, and bright lights, you can be confident that your belongings are safe and secure.
Why Choose Kent County Self Storage?
At Kent County Self Storage, we offer unbeatable value with no administration fees, no security deposits, and no hassle! Our rental agreements are month-to-month, and you can cancel at any time. We provide an easy and safe no-contact rental process for the health and safety of our clients. Simply select the storage size you need, fill out your information, and move in!
Storage Units to Fit Your Needs
We understand that every customer has unique storage needs. That's why we offer various storage unit sizes for your convenience. You can quickly view and choose the best size for you, from 5x10 units, 10x10 units, 10x15 units, 10x20 units, to spacious 10x30 units. Moreover, we provide a 30% discount on all drive-up units, making your storage experience even more affordable.
Efficient Rental Process
Our online rental system is available 24/7, allowing you to rent a unit that fits your needs in minutes. Once you have completed the checkout process, you will receive an e-mail confirmation with your unit number and personalized gate code. Move in at your convenience!
Additionally, rest assured that you can easily access the facility at any time of the day or night, as we prioritize customer convenience.
Customer-Centric Approach
At Kent County Self Storage, we are passionate about delivering exceptional customer service without the hassle of additional costs, such as administration fees and security deposits. We cater to long-term tenants by providing them with flexible, month-to-month leases, and auto-pay options for added convenience. Your satisfaction is our top priority.
Storage Solutions for Various Needs
Kent County Self Storage is a perfect solution if you need a temporary or long-term place for your belongings. Our facility is an excellent fit for:
- Homeowners preparing for a move or decluttering their living space
- Businesses requiring additional storage for inventory, equipment, or documents
- Students seeking storage for their belongings during school breaks
- Online sellers who need a secure space to store and manage their inventory
Renting a storage unit has never been easier! Kent County Self Storage offers an easy, affordable, and convenient self-storage experience.
Security and Safety Concerns
Some reviewers have expressed concerns about security and safety at Kent County Self Storage. Doug Johnson, a 1-star reviewer, reported that they had witnessed shady activity at the facility and were ignored by staff when they contacted the police. Ivelisse Quinones, also a 1-star reviewer, claimed that her stored belongings were stolen and the lock was broken, leading her to leave a negative review and threaten to take her belongings out of the storage unit.
Customer Service
On the other hand, many reviewers praised the customer service at Kent County Self Storage. Marilyn Townsend, a 5-star reviewer, appreciated the online signing-up process and timely responses from staff. Alison VanDeWalker, a 4-star reviewer, found the staff to be helpful and friendly. Tamara Cruz, also a 5-star reviewer, praised the prompt responses from staff and referred friends to the facility. Other 5-star reviewers, such as Nathan VanDonkelaar, Heather Gundy, Derek Ochoa, and Marcy Van Lente, had positive experiences with staff, who they found to be attentive and helpful.
Facility Maintenance and Conditions
Some reviewers have mentioned maintenance and condition issues at the facility. Alison VanDeWalker, a 4-star reviewer, reported that the facility improved significantly compared to a previous storage facility she had used, but still had a mice problem. K. Christian, a 3-star reviewer, mentioned that the units are not climate-controlled and that the gate access hours have been reduced. Marcy Van Lente, a 1-star reviewer, experienced numerous problems with doors and latches, as well as mice issues.
Pricing and Value
Some reviewers have expressed concerns about pricing and value. K. Christian, a 3-star reviewer, reported that his rent increased significantly after the first year, from $87 to $119. Michelle James, a 4-star reviewer, has not yet experienced issues with pricing but mentioned that she needs to see the end results before giving a full 5-star review.
