Welcome to Family First Moving, your reliable and professional moving company based in the United States. We are a family-owned and operated business, and we take pride in treating all of our customers as part of our extended family. At Family First Moving, we understand that moving can be a stressful and overwhelming experience, which is why we are committed to providing you with the most professional and efficient service possible.
Professional Service
At Family First Moving, we take our work very seriously. We believe that every move is unique and requires a customized approach. That's why we take the time to understand your specific needs and requirements before we start the moving process. Our team of experienced movers will handle all of your belongings with the utmost care and respect, and we will do everything in our power to ensure that your move is as stress-free as possible.
Hourly Rate
We charge an hourly rate based on the time it takes to complete your move, from the moment we lift the first item until the last item is placed in its new location. This pricing model is transparent and easy to understand, allowing you to budget for your move with confidence. We will provide you with a detailed estimate of the time and cost required for your move before we begin, so you know exactly what to expect.
Scheduling Made Easy
At Family First Moving, we understand that your time is valuable, which is why we make scheduling easy and stress-free. We will work with you to find a time that is convenient for you, and we will make sure that we arrive on time, every time. Our team of movers will work efficiently to complete your move as quickly as possible, without sacrificing quality.
Easy Payment Options
We accept all forms of payment, including cash, debit and credit cards, and even Bitcoin. We believe in making the payment process as easy and convenient as possible for our customers, so you can focus on settling into your new home.
Quality Movers
At Family First Moving, we take great pride in the quality of our movers. Our team is made up of strong, capable individuals who are committed to providing you with the best possible service. They are in great physical shape and are trained to handle all types of moves, from small apartments to large homes. They are also friendly, respectful, and professional, so you can feel comfortable and confident entrusting your belongings to them.
No Hidden Fees
At Family First Moving, we believe in transparency and honesty. That's why we never charge hidden fees or additional costs. Our estimates are always accurate, and we will never surprise you with unexpected charges. Our hourly rate includes everything from the time it takes to load and unload your belongings, to the cost of gas and other expenses. You can trust us to be upfront and honest about the cost of your move.
Community Feedback
We are proud to have many satisfied customers who have taken the time to leave us positive feedback. Here are some of the things that our customers have said about us:
- "I wish I could give these guys more than 5 stars because they truly earned it! Extremely professional, courteous and efficient. I used them yesterday for a local move, and couldn't believe the speed and care they utilized while completing my move."
- "Great service, did a very good job with my move. Our move was last minute and I needed someone to help load and unload a truck for me. I called around and found many to be unresponsive and uninterested except Family First Moving!"
- "I cannot thank these guys enough! I called them on a Monday to move our furniture the next day. They were here bright and early and ready to go. They we so nice and polite. They took care of our furniture I needed moved. Their rates are unbeatable."
Ready to Move?
If you're ready to move, we're ready to help. Contact us today to request your free quote. We'll be happy to answer any questions you may have and provide you with a detailed estimate of the time and cost required for your move. At Family First Moving, we're dedicated to providing you with the best possible service, no matter where your new home may be.
Disappointing Experiences with Family First Moving
The reviews for Family First Moving range from severe criticisms to glowing endorsements. Several reviewers expressed disappointment with the company's services, citing issues with timeliness, attention to detail, and professionalism.
Poor Management and Unpreparedness
Reviewers such as Charlotte Cleary, Myrandalynn Body, and Jamial Ray experienced poor management and a lack of preparation from the company. They reported delays, unprofessional behavior, and a general lack of attention to detail. Charlotte Cleary's experience was particularly egregious, with the company's representatives arriving late, damaging furniture, and being uncooperative throughout the move.
Unprofessional Behavior
Several reviewers mentioned unprofessional behavior from the company's representatives, including rudeness, aggression, and a lack of respect for customers. Myrandalynn Body reported that the manager was dismissive and condescending, while Jamial Ray felt that the representatives were unresponsive and failed to follow through on their commitments.
Mixed Bag of Positive Experiences
However, not all reviews were negative. Reviewers such as Kevin Yates, BlackFrost, and Gail Curran had positive experiences with the company, citing professionalism, attention to detail, and reasonable prices.
Conclusion
Overall, the reviews for Family First Moving suggest a mixed bag of experiences, with some reviewers having positive interactions and others experiencing severe disappointments. It is clear that the company needs to improve its management and attention to detail in order to provide a better service to its customers.
