At Briggs Self Storage, we pride ourselves on providing a secure, convenient, and accessible storage solution for individuals and businesses in Columbus, OH. Our facility is strategically located at 1521 Harrisburg Pike, Southwest Columbus, making it easily accessible from major highways such as I-70 and I-670. Our friendly and dedicated team is committed to providing top-notch service, ensuring a seamless storage experience for our valued customers.
Our Services
At Briggs Self Storage, we understand the importance of flexibility and convenience when it comes to storing your belongings. That's why we offer a range of services designed to meet the unique needs of our customers. Our amenities include:
- Convenient Gate Access: Our gates are open from 7 am to 9 pm, giving you ample time to access your stored items when you need to.
- Remote Facility Operation: Our facility operates remotely, allowing our friendly facility manager to be easily reachable via phone or email during office hours.
- Top-Notch Security: Our state-of-the-art security features include fencing, gated access, and security cameras, ensuring the safety of your possessions.
- Covered and Uncovered Parking: Choose from our covered or uncovered parking options to suit your needs.
- Drive-Up Access: Our drive-up access allows for a seamless loading and unloading experience.
What Sets Us Apart
At Briggs Self Storage, we take pride in our commitment to providing exceptional service. Our customer-oriented approach ensures that our customers receive the attention and assistance they need to make their storage experience smooth and hassle-free. Our dedicated team is always available to cater to your unique storage needs, whether it's temporary or long-term storage solutions.
Why Choose Us
At Briggs Self Storage, we understand the importance of security, accessibility, and convenience when it comes to storing your belongings. Our facility is designed to provide a welcoming atmosphere, making it easy for you to access your stored items when you need to. With our top-notch amenities and exceptional service, we are the premier storage solution for individuals and businesses in Columbus, OH.
Contact Us
To learn more about our services and how we can help you with your storage needs, please contact us at (614) 686-2902. Our dedicated team is always available to assist you.
Communication Issues
Many reviewers have had trouble getting in touch with the owners or management of Briggs Storage. They have reported unreturned phone calls, emails, and voice mails, leaving them frustrated and feeling ignored.
Security Concerns
Several reviewers have reported issues with security, including broken locks, vandalism, and theft. One reviewer had their unit broken into and was told it would take 3-5 business days to fix, which they found unacceptable. Another reviewer had their unit infested with mice and was told to file a claim for damages.
Customer Service
While some reviewers have praised the customer service at Briggs Storage, others have had negative experiences. Some have reported being told that nothing can be done to resolve their issues, while others have been met with unhelpful or unresponsive staff.
Pricing and Value
Some reviewers have commented on the affordability of Briggs Storage, with one reviewer stating that they would rather pay more for a secure unit. Others have praised the pricing, citing it as a reason for their positive review.
Positive Experiences
A few reviewers have had positive experiences with Briggs Storage, citing friendly and helpful staff, easy access to their units, and a convenient location.
Facility Concerns
Some reviewers have raised concerns about the facility itself, including a non-working security gate, cut fencing, and general disrepair.
