A Legacy of Professionalism and Customer Care
Heritage Moving & Storage, Inc. has been a trusted name in the moving industry for over 30 years. Founded in 1993 in Roanoke, Virginia, we are a family-owned and operated business with a rich history of providing exceptional moving and storage services to families and businesses alike.
Experienced Expertise Across Moves of All Sizes
Our comprehensive moving services cater to a diverse range of needs, including:
Local Moves
- Professional packing and unpacking
- Carefully handling all your belongings, including furniture, electronics, and valuables
- Flexible scheduling options to fit your unique needs
Long-Distance Moves
- Seamless relocation across state lines and beyond
- Specialized handling of oversized and delicate items
- Comprehensive insurance coverage for complete peace of mind
Commercial Moves
- Comprehensive planning and coordination to minimize disruption to your business
- Specialized moving solutions for office, warehouse, and industrial facilities
- Flexible scheduling and competitive rates
Unparalleled Customer Support
Our team of experienced professionals understands the stress associated with moving. We prioritize clear communication, personalized attention, and exceptional care to ensure a smooth and stress-free experience for every customer. We go above and beyond to meet and exceed your expectations.
Why Choose Heritage Moving & Storage, Inc.?
- Experience and Expertise: Decades of industry knowledge and unmatched expertise in all aspects of moving.
- Personalized Service: Custom-tailored solutions to meet your unique needs and budget.
- Detailed Communication: Regular updates and clear communication throughout the moving process.
- Unwavering Support: Responsive customer service and dedicated team members ready to assist you every step of the way.
Contact Us Today for a Free Quote
At Heritage Moving & Storage, Inc., we believe moving should be a positive and efficient experience. Request a free, no-obligation quote today and experience the difference our professionalism and dedication make.
Review Summary
It appears that customers have had vastly different experiences with Heritage Moving Company. On one hand, several reviewers have praised the company for providing excellent service, being on time, and handling their belongings with care. They have also mentioned that the prices are reasonable and that the movers are professional and friendly.
On the other hand, many reviewers have reported having a terrible experience with the company. They have alleged that the company is unprofessional, rude, and dishonest. Some have reported that the company damaged their belongings, lost items, and charged them excessively.
Disputes and Issues
Some common issues among the negative reviews include:
- Unprofessional and rude employees
- Excessive fees and surcharges
- Lost or damaged belongings
- Incorrect or ambiguous quotes
- Delayed or cancelled moves
- Poor customer service
Positive Reviews
While many reviewers have had a terrible experience, some have praised the company for its excellent service, reasonable prices, and professional movers. They have stated that the company is responsive, reliable, and courteous.
Compromise
It seems that Heritage Moving Company has a reputation for both excellence and poor performance. While some customers have had a great experience, many others have reported having a terrible time. It is important for customers to be aware of these potential issues and to carefully research and vet the company before hiring them.
