At Rufe Snow Depot Self Storage, we pride ourselves on being a family-owned and operated business that has been part of the Watauga, Texas community for over 40 years. Our facility is built on family-owned land that has been in our family for generations, which gives us a deep connection to the community and its history. We strive to make all of our tenants feel like they are part of our family and our community in everything we do.
Our Services
We offer a wide range of services to make your self-storage experience as convenient and stress-free as possible. Our facility features climate-controlled units, wide aisles, and truck rental services to make moving and storing your belongings easy and efficient. We also have RV and boat parking, and our office is a fully functional U.S. Post Office, providing all the services of any other post office around the country. This means you can take care of your everyday tasks while storing your belongings with us.
Our Facility
Our facility is designed with you, the customer, in mind. We have two different gates, creating a pull-through environment that makes loading and unloading bulky items and large boxes easy. We also provide dollies and handcarts for your use, and our drives are wide enough to accommodate a semi-moving truck. Our property is surrounded by perimeter fencing, and our gate is computerized to monitor entry of all of our visitors. We also have 21 surveillance cameras to keep a watchful eye over your belongings 24/7.
Family and Community
Our property was built on farmland that has been in the family for over 40 years. We've watched as the area has grown and developed, and we've remained active members of the community for all of that time. We're happy to say that our facility is new but has been in business for 40 years. If you've lived in the area for your entire life or if you're new to the city, please stop in to chat. We'll be happy to share all that we know to make you feel more at home.
Our Commitment
At Rufe Snow Depot Self Storage, we are committed to providing you with the most convenient, friendly, and secure self-storage experience possible. Our managers have been in the business for 15 years, and they can quickly and competently answer any self-storage question you throw at them. We want to make you feel like you're part of our family and our community in everything we do.
Customer Reviews Summary
Positive Reviews
- Excellent customer service and convenient USPS services
- Friendly and helpful staff, especially in loading and unloading packages
- Safe, secure, and reasonably priced storage facilities
- Excellent customer service, clean and maintained facilities, and professional staff
Negative Reviews
- Unprofessional, inconsiderate, and rude staff behavior
- Poor customer service, including refusal to help with simple tasks
- Issues with package handling, including incorrect labeling and refusal to accept packages
- Rude and arrogant staff, including instances of snapping at customers
- Inconsistent business hours and refusal to serve customers near closing time
- Unhelpful and unfriendly staff, particularly in the post office section
