Your Move, Our Expertise: Trust Us with Your Relocation Needs.
Smith Movers Inc. has been proudly serving the Chicago area for over 35 years, providing exceptional moving and relocation services to residential and commercial clients. Drawing upon extensive industry experience and a team of skilled professionals, we undertake each move with meticulous attention to detail and a genuine commitment to client satisfaction.
Our Commitment to Quality and Customer Satisfaction
At Smith Movers, we pride ourselves on offering reliable, efficient, and personalized moving experiences. Our dedicated team approaches every project with meticulous planning, ensuring the utmost care and protection for your belongings. We understand the emotional significance of your possessions and are committed to handling them with the utmost respect and care.
Comprehensive Services for Every Moving Need
We offer a comprehensive range of moving services to cater to diverse needs and scenarios. Our services include:
- Residential Moving: Local and long-distance moves, apartment moving, packing and unpacking services.
- Commercial Moving: Office relocation, warehouse moving, IT equipment relocation.
- Apartment Moving: Specialized services for moving apartments, including furniture disassembly and reassembly.
- Military Moving: Specialized services tailored to the unique needs of military personnel and their families.
- Senior Moving: Specialized services designed to ease the stress and physical burdens associated with moving for seniors.
- Packing Services: Comprehensive packing solutions, including packing materials and expertise.
Experience and Expertise
With over 35 years of experience in the Chicago moving industry, Smith Movers possesses a wealth of knowledge and expertise. Our skilled movers are highly trained to handle all aspects of moving, from careful packing and loading to safe transportation and unloading. We also prioritize clear and effective communication throughout the moving process, ensuring a seamless and stress-free experience for our clients.
General Experience
The reviews of Smith Movers are overwhelmingly negative, with many customers expressing frustration and disappointment with the company's professionalism, punctuality, and quality of service.
Positive Experience
Supportive Staff
A few reviewers praised the support and care provided by specific staff members, such as Mr. Fred, Bird, Wayne, and Lamont, who were professional, courteous, and timely.
Good Care of Items
Some customers appreciated the care taken by the movers to wrap and handle fragile items, such as glassware and furniture, with no damage reported.
Negative Experience
Unprofessionalism
Many reviewers criticized the company's unprofessionalism, including rude and nasty attitudes, poor communication, and a lack of apology for inconvenience caused.
Punctuality Issues
Several customers experienced delays or no-shows on moving day, with some being left stranded without power or access to their new homes.
Damage and Theft
Some reviewers reported damage to their furniture and belongings, with one instance of theft of a box of underwear.
Overcharging and Hidden Fees
Several customers felt overcharged or misled about the cost of the move, with some being asked to pay extra for services not disclosed upfront.
Poor Quality of Service
Many reviewers expressed dissatisfaction with the quality of service, including slow moving, inadequate equipment, and a lack of attention to detail.
