Best Moving Van Lines is a fully licensed and insured moving company that has been in business since 2002. We began our journey in the moving industry with only one truck and a dream, and have since grown to have multiple locations in multiple states to better serve our customers. At present, we have over fifty carriers with hundreds of trucks and are a California-based incorporation that is family-owned and operated.
Our family values are reflected in the respect we give our customers, the high service standards we uphold, and the quality-checked moving services we provide with every relocation. Since the inception of our business, we have had the pleasure of serving over thousands of customers and expanding our horizons nationwide, providing customers with stress and worry-free moving services in all 50 states. We take pride in assuring that all of our representatives practice excellent customer service on a day-to-day basis. With Best Moving Van Lines, each move starts and ends with our dedication to you.
Services
We offer a wide range of services that cater to all your moving needs. Our services include local moving, long-distance moving, international moving, commercial moving, auto transport, storage, and supplies.
*Local Moving:* Our professional moving services are available within the same city or state. We ensure that your household goods and office items arrive safely and efficiently. Our services include full packing, unpacking, crating of antiques and fine art, disassembly, reassembly, and complete set-up at the destination for all moves from anywhere in the United States.
*Long Distance Moving:* Our long-distance moving services offer state-to-state moves anywhere across the continental USA. We ensure that your move is handled quickly and efficiently, providing each customer with full satisfaction.
*International Moving:* Our global moving services are available to anywhere else in the world. We understand the requirements of international relocation and ensure a smooth and stress-free move.
*Commercial Moving:* Our commercial moving services offer fast and efficient corporate and office relocation services. We understand the unique needs of businesses and ensure a smooth transition.
*Auto Transport:* We offer door-to-door vehicle transport in enclosed and open carriers. We ensure that your vehicle arrives safely and on time.
*Storage:* We offer climate-controlled, safe, and secure indoor storage facilities. Our facilities are monitored 24/7 and designed to keep your belongings secure.
*Supplies:* We offer quality packing materials and supplies at discount prices. Our supplies include boxes, tape, bubble wrap, and other packing materials.
At Best Moving Van Lines, we understand that moving is as exciting as it is stressful. We are dedicated to providing you with personalized customer service along with a full range of services for all of your moving needs. Our mission is to be the single source for the entire relocation process. We stop at nothing to meet the needs of our customers and have not forgotten that clients always come first.
Worst Moving Experience
These reviews share a pattern of poor service, lack of communication, and irresponsible behavior from Best Moving Van Lines. Many customers experienced delays, damage to their belongings, and missing items during their moves.
Long Delays
Some customers reported waiting weeks for their belongings to arrive, while others were told their items would be delivered on a specific date but never received them. This lack of transparency and follow-through caused frustration and stress for customers.
Damage and Loss
Multiple customers reported receiving damaged items, including furniture and boxes, upon delivery. Some even claimed that items were stolen or never arrived at all. This was often met with resistance and evasive tactics from company representatives.
Unprofessionalism
Reviewers also criticized the company's customer service, citing lack of communication, unresponsiveness to concerns, and unprofessional behavior from drivers and customer service representatives.
Hidden Fees
Some customers were surprised by unexpected hidden fees, such as walk-up fees, which added to their already high stress levels.
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