Business Details
40 Years
experience
Trusted Storage & Shipping Services in Ithaca
With almost 40 years of experience as the Preferred Vendor of Cornell Student and Campus Life, Big Red Shipping Storage has built a reputation for excellence in shipping and storage solutions. Our professional team is dedicated to providing reliable, convenient, and consistent services tailored to the needs of Cornell students and the greater Ithaca community. Since 1986, we have served over 20,000 contracts, demonstrating our commitment to customer satisfaction through student-run operations and innovative service delivery. Our team of trained professionals prioritizes client needs, offering full-service storage, shipping, and packing support with competitive pricing and flexible scheduling. We maintain partnerships with industry leaders like FedEx to ensure cost-effective and timely solutions while adhering to strict safety and quality standards.Our insurance options provide peace of mind for stored or shipped items, and our on-campus distribution centers enhance accessibility during peak seasons. By combining experienced leadership with a dedicated workforce, we continue to refine our processes to improve efficiency and customer experience. Our track record of continuous operation since 1986 underscores our reliability and deep understanding of student and residential storage demands. We actively invest in staff training and operational improvements to maintain service excellence, as evidenced by our specialized Pre-Arrival delivery program for Cornell residents. Through decades of experience, we have developed systems that balance affordability with high-quality service, making us a trusted partner for both short-term and long-term storage needs.
Services
Storage Services
Shipping Services
Packing Assistance
Supply Delivery
Pre-Arrival Delivery
Insurance Options
Details
- Year established: 1986
Highlights and features
- We've served over 20,000 contracts since 1986
- Our student-run team offers personalized service
- Complimentary Prearrival delivery for Cornell residents
- Affordable rates with FedEx partnerships
- Flexible storage terms and insurance options
Services
Storage Services
Our full-service storage solutions include secure transportation and facility storage for Cornell students and Ithaca residents. Customers receive free boxes during May peak season, flexible pickup scheduling, and extended storage terms up to one year. Our climate-controlled warehouses ensure item protection while providing online account management for delivery scheduling and storage tracking.
Shipping Services
As an authorized FedEx Ship Center, we offer discounted shipping rates with pickup convenience directly from customer locations. Our service includes package preparation, dimensional weight calculation, and international shipping options. Customers receive tracking information and benefit from our institutional partnerships to ensure cost-effective, timely deliveries to any destination.
Packing Assistance
Professional packing teams provide hourly packing assistance during peak seasons, with rates starting at $125/hour. Service includes supply provision, box preparation, and efficient packing of personal belongings. Availability extends to both on-campus and off-campus locations during designated service periods, ensuring convenient preparation for storage or shipping.
Pre-Arrival Delivery
Our specialized Pre-Arrival service delivers stored items directly to Cornell dorm rooms before move-in day. This complimentary service requires advance scheduling and ensures students' belongings arrive organized and ready for occupancy. The program operates annually with designated sign-up periods on our dedicated website.
Insurance Options
We provide standard $100 insurance coverage per stored or shipped item, with optional $100 increments up to $500 for valuable items. Exclusions apply for high-risk items like fragile electronics and collectibles. Insurance claims require documentation of damage or loss while items are under our direct care.
People
Alayna Thomas
General Manager
International Agriculture and Rural Development major with expertise in economic development and social enterprise initiatives. Oversees customer service operations and brand visibility for Cornell undergraduates.
Drew Serven
General Manager
Economics major focusing on environmental resource economics and process optimization. Leads organizational improvements and customer experience initiatives while coordinating with Cornell Heavyweight Crew Team activities.
Sebastian Pardo
Director of Warehouse Operations
Mechanical Engineering student specializing in systems efficiency. Manages logistical operations for shipping and warehouse functions while balancing academic commitments and Lightweight Rowing team participation.
Lev Katreczko
Director of Human Resources
Industrial and Labor Relations major developing HR strategies and marketing presence. Combines photography expertise with operational management responsibilities as Sigma Pi Fraternity President.
Max Clouser
Director of Field Operations
Key operational leader managing field service teams with nickname 'Mr. Big Red' reflecting organizational commitment and hands-on service delivery approach.
Questions
How can I get supplies?
During May, pick up free boxes on campus. Outside May, purchase supplies online for delivery.
How are shipping prices calculated?
FedEx rates based on package dimensions, weight, and destination zip code with Cornell discounts applied.
What does 'Term ends' mean?
Your storage expiration date requiring delivery scheduling or term extension before expiration.
Can I ship fragile items?
Fragile items require original packaging. We cannot ship electronics or prohibited items like aerosols.
What insurance coverage applies?
Standard $100 coverage per item. Additional insurance available up to $500 with $10 increments.
What happens if I miss my appointment?
Missed appointments incur $65 fees. Managers will reschedule with available time slots.
