Business Details
46 Years
experience
Emergency
services
Your Trusted Partner for Stress-Free Moving Services
Gentle Giant Moving has earned recognition for excellence in the moving industry since 1980. With over 300 dedicated professionals and 20 nationwide locations, we serve 15,000+ customers annually through residential and commercial moving, storage, and packing solutions. Our 40-year legacy is built on a proprietary stress-free moving process, 100% satisfaction guarantee, and a commitment to ethical practices.Backed by 80% repeat/referral business and 10,830+ testimonials, we combine athlete-trained crews with climate-controlled storage facilities to deliver seamless local and cross-country moves. Our community-focused approach and innovative solutions have earned industry awards and a reputation as a trusted leader in relocation services.
Services
Local Moving
Long Distance Moving
Piano Moving
Commercial Moving
Storage Facilities
Moving Box Delivery
Packing Services
Unpacking Services
Craning Services
Specialty Item Handling
Details
- Year established: 1980
Highlights and features
- 40 years of proven success in residential and commercial moving
- 100% satisfaction guarantee on all relocation services
- Athlete-trained, expert crews with specialized moving techniques
- Climate-controlled storage facilities nationwide
- Award-winning ethical practices and customer-first approach
What people say
Highly professional throughout
Stress-free move experience
Exceptional customer service
Careful with belongings
Efficient and timely
Services
Local Moving
Local moving services for homes of all sizes, featuring full-time professional crews trained in efficient, damage-free relocations. Includes furniture handling, packing/unpacking assistance, and same-day moves across town or within regions. Our 40-year expertise ensures smooth transitions for 15,000+ annual customers.
Long Distance Moving
Nationwide moving solutions with transparent pricing and guaranteed delivery timelines. Specialized equipment and climate-controlled trucks protect belongings during interstate relocations. Dedicated move coordinators manage logistics from origin to destination across all 50 states.
Commercial Moving
Business relocation services for companies of all sizes, including after-hours moves to minimize operational disruption. Features IT equipment handling, secure document transport, and warehouse storage solutions. Experienced crews trained in commercial furniture assembly and lab equipment handling.
Climate-Controlled Storage
Short- and long-term storage solutions with temperature and humidity regulation for sensitive items. Features 24/7 security monitoring, inventory management, and door-to-door transport. Ideal for artwork, electronics, and valuable household goods during transitional periods.
Packing Services
Custom packing solutions for fragile and high-value items using premium materials. Includes full-service packing for entire households, partial packing assistance, and specialized crating for antiques and electronics. Movers trained in efficient space optimization for maximum protection during transit.
People
Larry O'Toole
President and Founder
Founded Gentle Giant in 1980 after rowing career at Northeastern University. Developed proprietary moving techniques and company culture emphasizing teamwork and customer care. Continues to expand services nationwide while maintaining quality standards through hands-on leadership.
Steven 'Rooty' Leonard
Lead Instructor and Crane Operator
Original team member since 1980, instrumental in developing training programs and safety protocols. Recognized as first Hall of Fame inductee in 1989. Oversees crane operations and mentorship programs for new hires while maintaining field expertise in complex moves.
Tom Travers
Southborough Manager
1997 career joiner who advanced through ranks to lead specialty services department. Specializes in complex item handling including arcade machines and outdoor ice rinks. Combines technical expertise with leadership in executing challenging relocation projects across New England.
Kait West
Mover
2016 hire known for customer service excellence and problem-solving skills. Balances environmental science background with physical demands of moving. Represents company values through adaptability and commitment to continuous improvement in relocation services.
Jeff Klossner
Somerville Group Manager
2005 joiner who progressed from mover to leadership role. Recognized for handling difficult pieces with grace and mentoring team members. Combines technical moving expertise with management skills to maintain high service standards across multiple service areas.
Questions
What types of moves does Gentle Giant handle?
We handle local, long-distance, commercial, and specialty moves including piano moving, crating, and commercial relocations across 20+ US locations.
Do you offer packing and unpacking services?
Yes, we provide full-service packing with premium materials, partial packing assistance, and unpacking options tailored to your specific needs and timeline.
Are your movers trained professionals?
Our crews receive specialized training in safe lifting techniques, equipment handling, and customer service. Many team members have 10+ years experience in the industry.
What storage options are available?
We offer climate-controlled storage facilities with 24/7 security monitoring, inventory management, and flexible short- or long-term rental periods at multiple US locations.
How do you handle fragile or valuable items?
Our movers use custom crating, specialized padding materials, and secure loading techniques to protect fragile items. We also offer full insurance coverage options for added protection.
Can I get a free moving estimate?
Yes, we provide free, no-obligation moving quotes through our website or by contacting your local Gentle Giant office for personalized pricing information.
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