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Who we are
Carson Valley/Tahoe Self Storage is a locally-owned and operated self-storage facility dedicated to providing secure, affordable, and accessible storage solutions to residents and businesses in Carson City, Minden, Gardnerville, and the surrounding areas.
Our Mission
Our mission is to provide our customers with a clean, secure, and conveniently accessible self-storage experience. We are committed to offering competitive pricing, diverse unit sizes, and unparalleled customer service.
What We Offer
We offer a wide range of storage options to meet any need, including:
- Climate-controlled units: Protect your valuables from temperature changes and humidity.
- Outdoor storage: Secure parking for cars, boats, and recreational vehicles.
- Variety of sizes: Choose from small, medium, large, and extra-large units to fit your specific needs.
- Moving supplies: Rent packing boxes, tape, bubble wrap, and other supplies to make your move easier.
Why Choose Carson Valley/Tahoe Self Storage?
- Competitive pricing: We offer affordable rates and special discounts for new customers.
- Convenience: Online reservations, secure access 24/7, and multiple payment options for your ease.
- Exceptional customer service: Our friendly and helpful staff is dedicated to providing a smooth and enjoyable storage experience.
- Security: Advanced security features including video surveillance, gated access, and secure PIN-pad entry provide peace of mind.
Our Commitment
We take pride in maintaining our facility to the highest standards, ensuring a clean, safe, and secure environment for our valued customers. We are committed to providing a positive and seamless self-storage experience for every customer.
Overall Experience
Carson Valley/Tahoe Self-Storage has received overwhelmingly positive reviews from its customers. Many reviewers have praised the cleanliness, safety, and security of the facilities, as well as the friendly and helpful staff. Several customers have also mentioned the reasonable prices and 24/7 access to their units.
Facilities and Maintenance
The facilities have been described as clean, well-maintained, and easily accessible. The climate control units have also been praised for meeting the promised standards. Some reviewers have noted that the facility is always clean and well-maintained, with helpful staff who make the experience pleasant.
Staff and Customer Service
The staff has been consistently praised for their friendliness, helpfulness, and professionalism. Many reviewers have mentioned specific staff members, such as Ivy, who have provided exceptional service. A few reviewers have noted that the staff is courteous, friendly, and helpful, making the experience of storing their belongings a pleasure.
Negative Comments
A few reviewers have mentioned some minor issues, such as the need for grease on door runners to make them easier to open, and the lack of public restrooms. One reviewer was unhappy with the customer service from a specific staff member and felt ripped off when they did not receive a refund for unused days.
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