Business Details
33 Years
experience
Emergency
services
Nationwide Third-Party Moving Services
Custom Movers Services (CMS) has been a trusted leader in third-party moving and relocation services since 1993. With over 28 years of industry expertise, we specialize in providing tailored solutions for household goods and commercial relocations across North America. Our comprehensive services include appliance handling, crating, electronics installation, and specialized item disassembly/reassembly, all designed to protect client reputations and ensure seamless transitions. Backed by a nationwide network of over 1,500 contractors, we offer 24/7 emergency support and advanced technology platforms for order tracking and management. Our commitment to quality is demonstrated through rigorous process controls, pre- and post-move inspections, and a dedicated claims resolution division.We serve major van lines, relocation management companies, and corporations with scalable solutions that combine operational efficiency and financial growth strategies. Our sister company, Moving Claims Solutions, provides end-to-end claims management services, while our Final Mile Logistics division ensures personalized delivery experiences. With ISO-certified processes and a focus on continuous improvement, we maintain the industry's highest standards for service reliability and customer satisfaction.
Services
Appliance Handling
Custom Crating
TV Installation
Pool Table Service
Exercise Equipment Handling
Piano Moving
Furniture Assembly
Electronics Packing
Debris Removal
Wine Shipping
Details
- Year established: 1993
Highlights and features
- 28 years of specialized experience in relocation services
- 24/7 emergency assistance and Saturday service availability
- Proprietary technology for real-time order tracking and management
- Nationwide network of 1,500+ qualified contractors
- Integrated claims resolution services through sister company MCS
What people say
Best service ever
Top notch staff
Never had service failure
Outstanding customer service
Go the extra mile
Services
Appliance Handling
Professional preparation for in-home appliances including safe disconnection before moves and proper installation after delivery. Our certified technicians handle all domestic devices with care, ensuring functionality remains intact during transit. This service covers refrigerators, washing machines, dryers, and specialty appliances, with detailed documentation throughout the process.
Custom Crating
Engineered protective crates for valuable items requiring specialized transport. Our custom-designed crates meet strict structural standards for shipments across the US and Canada. Services include load engineering, rigging solutions, and tailored protection systems for fragile or high-value goods, ensuring safe transport through any logistics network.
Flat Panel TV Installation
Complete TV handling services including disconnection, inspection, packing, and full mounting/installation. Our technicians label all components for easy reassembly, provide home theater integration, and ensure proper setup of audio-visual systems at destination locations, maintaining equipment integrity throughout the moving process.
Pool Table Service
Professional disassembly, protection, and reassembly of all pool table types. Our process includes inventory documentation, felt replacement, and precision balancing during reinstallation. Comprehensive inspections before and after transport guarantee tables arrive in optimal playing condition, preserving both functionality and aesthetic value.
Exercise Equipment Handling
Specialized service for home gym equipment including treadmills, ellipticals, and weight systems. Our technicians disassemble, pack, and reassemble complex fitness equipment with attention to mechanical integrity. Each component receives protective packaging to prevent damage during transit, ensuring full functionality after relocation.
People
Dean Barker
President
Industry veteran with relocation career since 1986 and founder of CMS in 1993. Oversees strategic planning and management oversight of operations.
Mark Southerland
Vice President
15+ years B2B sales experience with background in custom home building. Manages sales strategy and infrastructure automation initiatives since 2005.
Dale Mowdy
Operations Manager
20+ years management experience in relocation and beverage industries. Directs operational procedures and quality control systems implementation.
Cliff Biermann
Director of Client Development
25-year relocation industry veteran with CRP/GMS certifications. Focuses on business development and industry representation at professional events.
Zoe Reese
Client Development Associate
BA in history with decade of customer service experience. Manages account retention and marketing materials coordination for sales team.
Questions
Do you move or ship items directly?
We don't move or ship items but provide preparation services like disassembly and crating. We can recommend moving partners.
What geographic areas do you service?
We cover all 50 US states including Alaska/Hawaii, plus many Canadian provinces through our contractor network.
Can you handle last-minute requests?
We specialize in accommodating short-notice service requests with our extensive contractor base and flexible scheduling.
Are after-hours services available?
Yes, we offer services after 5pm and weekends based on service provider availability.
Do you work directly with consumers?
We operate exclusively as a B2B service provider working with moving companies and relocation management firms.
