Your Reputation is Our Responsibility
At Custom Movers Services, Inc., we are dedicated to providing top-notch third-party services to the household goods and commercial relocation industries. With over 28 years of experience, we have established ourselves as a leading provider of assessorial services, claim solutions, and final mile logistics. Our team of experts is committed to delivering exceptional service, ensuring that our customers' reputations are protected and their needs are met with precision and care.
Our Services
We offer a comprehensive range of services designed to meet the unique needs of our customers. From appliances crating to wine shipping, and from rigging and hoisting to gas hookup services, we have got you covered. Our moving claim solutions and final mile logistics services are designed to provide seamless support to our customers, ensuring that their clients receive exceptional service from start to finish. Our state-of-the-art technology and integrated controls enable us to manage and track all orders online, providing real-time updates and ensuring that our customers' needs are met efficiently.
What Makes Us Different
At Custom Movers Services, Inc., we pride ourselves on our unwavering commitment to excellence, integrity, and customer satisfaction. Our core principles of strength, service, technology, ease-of-use, and performance set us apart from the competition. With over 28 years of experience, we have developed a reputation for providing reliable, efficient, and cost-effective services that meet the unique needs of our customers. Our customers' testimonials speak volumes about our dedication to delivering exceptional service and building long-term partnerships.
Our Mission
Our mission is to continually strive for excellence in service and improvement of all processes. We are committed to demonstrating integrity with profound respect throughout all interactions and leading with consistent new and best business practices. We understand that our customers' reputations are our responsibility, and we take pride in being a trusted partner in the household goods and commercial relocation industries.
General Experience
The reviews highlight both positive and negative experiences with Custom Movers Services. Some customers have had excellent, hassle-free moves with no damage to their belongings, while others have experienced issues with damaged items, poor communication, and unprofessional behavior.
Positive Experiences
- Professionalism and Care: Some reviewers praised the company's professionalism, care, and attention to detail in handling their items.
- Smooth Moves: Several reviewers reported having smooth, stress-free moves with no damaged items.
Negative Experiences
- Damaged Items: Some reviewers reported damaged items, including a grandfather clock, despite being crated, and a piano that was not properly disassembled and moved.
- Poor Communication: Several reviewers experienced poor communication, with some feeling that the company was unresponsive or unhelpful in addressing issues.
- Unprofessional Behavior: Some reviewers reported unprofessional behavior from the company's employees, including condescension and a lack of accountability for damages.
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