Store with Confidence, Store with Bauer Self Storage!
At Bauer Self Storage, we pride ourselves on being the go-to storage solution for residents and businesses in Cumberland, MD. We have two state-of-the-art facilities, both equipped with the latest security features and offering a range of unit sizes to cater to your unique needs. Our commitment to customer service is unparalleled, and we strive to provide you with a seamless and hassle-free experience.
Our Services
Our facilities are designed to provide you with the convenience and security you need to store your valuable possessions. With 24-hour access, you can come and go as you please, and our online payment system makes it easy to manage your account from the comfort of your own home. We also offer climate-controlled units, drive-up access, and a variety of box and supply options to make your storage experience as smooth as possible.
Why Choose Us?
At Bauer Self Storage, we're dedicated to providing you with exceptional value for your hard-earned money. Our friendly and helpful staff are always available to answer your questions and assist you with any needs you may have. We're committed to providing you with a clean, ready-to-rent unit, and our SSL secure website ensures that your personal information is protected. We're passionate about delivering top-notch customer service, and we're confident that you'll find our storage solutions to be the best in the area.
Our Promise
We promise to provide you with a secure and convenient storage experience. Our facilities are equipped with digital video surveillance, and our on-site security team is always on hand to ensure that your belongings are safe. We're committed to providing you with a clean and ready-to-rent unit, and our friendly staff are always available to assist you with any needs you may have. We're dedicated to delivering exceptional customer service, and we're confident that you'll be satisfied with our storage solutions.
Our Facilities
We have two conveniently located facilities in Cumberland, MD, both of which offer a range of unit sizes and amenities to cater to your unique needs. Our facilities are clean, secure, and well-maintained, and we're always happy to show you around and answer any questions you may have.
Inspection and Condition of Storage Units
The storage units have been described as being always clean, and the facilities are in excellent condition. One reviewer mentioned that their unit had a leak, which caused water damage to their belongings, but this was not a problem with the condition of the unit itself.
Customer Service
Some reviewers have had positive experiences with the owner, Doug. He has been described as a nice man who is willing to help customers with issues, such as opening and closing storage units. However, other reviewers have had negative experiences with Doug. He has been accused of being untrustworthy and refusing to return a down payment.
Billing and Payments
There have been issues with billing and payments. One reviewer was never reimbursed for a down payment, and another reviewer had to cancel their credit card due to unauthorized charges. A third reviewer had problems with a invoice for a bill they claimed they never received.
Recommendations
Some reviewers would not recommend renting from Doug, citing poor customer service and dishonest business practices. However, other reviewers have had positive experiences and believe that Doug is a stand-up guy who treats customers with respect.
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