All the convenience and security you need, under one roof!
Our modern and secure facility on Highway 17 and Kellum Loop Rd offers a variety of storage solutions for all your personal and business needs. We understand that your belongings are precious, which is why we prioritize security and cleanliness in every unit and our entire facility.
What Sets Us Apart?
At Cargo Bay Storage, we take pride in offering:
- A wide range of unit sizes and types: From small units perfect for documents and personal belongings to spacious units ideal for large furniture and appliances. We also offer climate-controlled units to keep your sensitive belongings safe from temperature changes.
- Hassle-free online rental and payment options: Rent your unit and manage your payments easily from the comfort of your home.
- Exceptional customer service: Our friendly and responsive staff are always ready to answer your questions and assist you with any needs.
- Enhanced security: Our facility is equipped with advanced security features including secure access gates, video surveillance, and perimeter lighting.
Climate Controlled Storage
- Perfect for electronics, documents, furniture, and other sensitive belongings.
- Consistent temperature and humidity control ensures optimal protection from damage.
Boat & RV Storage
- Secure and convenient parking for your boat, RV, or vehicle.
- Various sizes to fit all types and models.
Vehicle Storage
- Secure your car, truck, or van in a clean and well-lit facility.
- Access your vehicle easily with our convenient gate hours.
Additional Services
- Secure and convenient packing and moving supplies available.
- Online account management and payment options for your convenience.
Our Commitment
At Cargo Bay Storage, we believe in providing our customers with a seamless and stress-free experience. We are committed to offering:
- Clean and modern facilities
- Friendly and knowledgeable staff
- Secure and reliable storage solutions
- Competitive prices and promotions
Choose Cargo Bay Storage for a secure and convenient self storage experience in Jacksonville, NC!
Overall Experience
The reviews for Cargo Bay Storage are overwhelmingly positive, with all but one reviewer giving the facility a 5-star rating. Reviewers praise the excellent customer service, cleanliness, and security of the facility. They highlight the helpful and friendly staff, who go above and beyond to ensure customers' needs are met. Many reviewers mention the ease of renting and using the facility, with some even calling it "amazing" and "outstanding."
Facility and Amenities
Reviewers rave about the facility's cleanliness, describing it as "brand new, " "very clean, " and "impressive." They also praise the security measures in place, including the security-controlled gates and cameras. The facility's layout, lighting, and climate-controlled units are also highly praised.
Customer Service
Customer service is a major highlight of Cargo Bay Storage, with reviewers describing the staff as "professional, " "knowledgeable, " "friendly, " and "exceptional." Many reviewers mention that the staff went above and beyond to help them, including assisting with issues and answering questions.
Issues and Concerns
However, one reviewer did experience an issue with the availability of a U-Haul truck, which was not available when they went to pick it up despite being advertised as available.
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